After-sales compensation terms for magnet manufacturers

2023-11-20

1. After-sales compensation terms for magnet manufacturer

The following terms and conditions shall apply to any and all after-sales compensation claims made by customers of magnet manufacturer (hereinafter referred to as “the Company”).

2. Definitions

For the purpose of these terms and conditions, the following definitions shall apply:

a. “Claim” shall mean any claim for compensation made by a customer of the Company in respect of any defect in the quality or performance of any magnet supplied by the Company.

b. “Compensation” shall mean any payment or other form of compensation made by the Company to a customer in respect of a Claim.

3. Eligibility

In order to be eligible for Compensation, a customer must:

a. Have purchased the magnet from the Company;

b. Have made a Claim within 30 days of the date of purchase;

c. Have provided the Company with proof of purchase;

d. Have provided the Company with a detailed description of the defect;

e. Have provided the Company with a photograph or video of the defect;

f. Have provided the Company with a written statement of the customer’s expectations of the magnet;

g. Have provided the Company with a written statement of the customer’s proposed remedy for the defect;

h. Have provided the Company with a written statement of the customer’s proposed compensation for the defect.

4. Amount of Compensation

The amount of Compensation payable by the Company shall be determined at the Company’s sole discretion and shall be based on the nature and extent of the defect and the customer’s proposed remedy and compensation.

5. Payment of Compensation

The Company shall pay the Compensation to the customer within 30 days of the date of the Claim.

6. Limitation of Liability

The Company shall not be liable for any indirect, special, incidental, consequential or punitive damages arising out of or in connection with any Claim or Compensation.

7. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of [State], and the parties hereby submit to the exclusive jurisdiction of the courts of the State of [State].

8. Severability

If any provision of these terms and conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

9. Entire Agreement

These terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, understandings and negotiations, both written and oral, between the parties with respect to the subject matter hereof.